Best help you can get is have someone to teach you basics talking with you in voice - you feel taken care of, and as you are making progress you feel good and that you have accomplished something.
I don't disagree with that. The Aces High Training corps is an amazing asset. However, I don't see it being particularly useful to solve the problem at hand.
1. I think it is the wrong point in the player life-cycle. I think personal training is going to be more realistic for new players that have already made the decision to join Aces High, have already decided to commit a serious amount of time to the game and want to get fully up to speed. 65% of new accounts aren't staying 10 minutes. 75% aren't staying 30 min. I don't see them scheduling personal training before deleting the game.
2. I just don't think it is scalable. There are simply not enough trainers on duty 24/7 to handle a significant portion of these new players trying the game. An automated system is needed to try and get these newbies at least wheels up in that 10-30 minutes before they give up.
We've had a trainer corp for over a decade. I don't think it makes much of a dent in new player acquisition. It might, if you could get them past the first hour, much less a complete 2-week trial.
$0.02.
CptTrips