What you seem to be missing RAM is that HTC isn't looking to hear the loudest or most frequent whines, gripes, complaints excetera. They are, on the other hand, very open to hearing questions about things that might be off, particularly when backed up by data. People have, in the not so distant past, presented them with data about an aircraft that conflicted with what was in AH, and it was changed...this includes the flight modelling in 1.03...it wasn't just constant squeaking about it that got it changed.
Bloom saw something that he thought was off about the Niki, tested it for himself, filmed it, and posted it with a "hey, take a look, this can't be right, can it?"
On the contrary, a post that says "I just got killed by a squealing ufo niki that buzzed 360s sideways around my plane with fireballs shooting out of it's prettythang and it blew off half of my plane with one ping and it's squealing bulls@#$" or "<player name> was flying a typhoon and shot me with his cheating rearward facing guns because he is a big cheater" are posts that aren't likely to get a positive reaction.
See what I mean? OK, probably not, but it felt good to type it anyhow.
SOB
Flys a Niki now, will fly it when it gets more ammo, will probably fly it if/when the flight model is changed.