Originally posted by Vad
Sorry, but the problem is that the problem is not player's behavior but the game itself. If we can complain only about some player's behavior it means that we have to find that players. In other words, it means that it is our responcibility to find those guys who are padding their score, and after that anonymously complain to HTC. But why do I have to do that? It is not what I want to find in this game. And I don't care so much about anybody's score.
But what I definitly know that it is one of features of this game - score and rank - doesn't work how it was intended. Personally I can live with that. But being myself software developer and working in Internet game industry I wouldn't be happy if one of the declared feature of my game wouldn't work.
Regarding your comment of "responsibility" to report something, I don't think you need to view this any differently than any other MMG out there today. All titles encourage players to play at least some sort of policing role. The reasons for that are quite simple...
1) It IS good for the game if players actually care about the integrity of the title they play, and
2) It would be fiscally prohibative for HTC, or any vendor for that matter, to police the game without player input. Players are there watching, interacting, engaging with other players 24/7 across the enytire spectrum of the game space. Leveraging that where ever you can is a good thing and keeps your monthy fee down
So in summary HTC is just doing what is good for the game and player base. Taking input from a range of sources, both internal and external, and analysing that info privately and drawing the conclusion/action they see fit. Its a good model to follow.
Regarding your second paragraph I'm not sure I follow you there. How do you mean it isn't working as intended?