Author Topic: aceshigh error HELP! (Read 1529 times)

Ares138 · « **on:** September 27, 2006, 10:40:43 PM »

heya guy ok i been play for a few weeks with no problems but now every time i open AH2 i get the message..."aceshigh.exe has encounterd a problem and needs to close sry for the,............

WTF is going on lol i wanna play here is my systom info anyone plz help me!!
sry no idea what parts you need so here is it all

------------------
System Information
------------------
Time of this report: 9/27/2006, 22:32:54
Machine name: TRAVIS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.051011-1528)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv8000 (EZ700UA#ABA)
BIOS: Ver 1.00PARTTBL
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 200MB used, 2254MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
---------------
Card name: NVIDIA GeForce Go 7600
Manufacturer: NVIDIA
Chip type: GeForce Go 7600
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0398&SUBSYS_30A5103C&REV_A1
Display Memory: 256.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8454 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/15/2006 13:26:00, 3975424 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 4/15/2006 13:26:00, 3658528 bytes
Device Identifier: {D7B71E3E-40D8-11CF-8A52-AF1000C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0398
SubSys ID: 0x30A5103C
Revision ID: 0x00A1
Revision ID: 0x00A1

Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Conexant HD Audio output
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_103C30A5&REV_1000
Manufacturer ID:
Product ID:
Type: WDM
Driver Name: CHDAud.sys
Driver Version: 3.21.0000.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/18/2006 06:29:06, 569856 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 13, 12
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Ares138 · « **Reply #1 on:** September 27, 2006, 10:54:56 PM »

update after i reboot i can get in the war for about 30sec then i get a DeConn. after that i keep gettin that error message again.

Schatzi · « **Reply #2 on:** September 28, 2006, 02:44:44 AM »

Did you change anything in the settings?

If not, still go back and check your video settings (the one you can change on startup screen, resolution etc). Two days ago i got a CTD with error message and after that those settings got changed to defaul and wouldnt let me log in at all.

If that doesnt work. Back up all your custom folders. SETTINGS (!), Sounds, Sights, Films, Terrains, Skins, screenshots.....

Then try deleting your setting folder. Upon launching the game, it should create a new one with default settings. Check if the game works on those default settings.

If it does, copy your old settings back in one by one (all hps files, kmp, video.cfg, the jms files.....). After each time restart the game and see if it still works. That way you can weed out the cuplrit.

Ares138 · « **Reply #3 on:** September 28, 2006, 06:42:34 AM »

ok i did a systom restore and it is working again but i keep getting Disconnects at random any ideas?

Schatzi · « **Reply #4 on:** September 28, 2006, 08:31:42 AM »

How is your connection looking?

Netstat in game (right click map)
Ping details on startup screen
http://www.pingplotter.com (run a trace on both arena servers)

dmf · « **Reply #5 on:** September 28, 2006, 09:21:47 PM »

I have the same problem, AH will run for a while then I get the white screen with the M/S Error box, and ah crashes, and then sometimes it runs fine for hours. Its the only online game I have that does that too, the rest work fine, I havent ever chenged anything or did anything wierd to the game so I'm clueless

Bear69 · « **Reply #6 on:** September 29, 2006, 09:43:24 PM »

I have been getting crashes at randomne times also since the arena change. I'll get the aces high has encounted a problem and needs to cloes, get the white screen (to a black screen) and the last sonds i hear during the game just keep replaying and replaying. I lose the mouse pointer too and have to ctrl alt del for task manager or ctrl esc and right click on the program bar and select close to get the error message up. until thenm it just keeps playing the last wav i heard. Any ideas what i can do to correct it? it happens multiple times a day. I'll post the error message details the next time i get it

dmf · « **Reply #7 on:** September 29, 2006, 10:17:14 PM »

Yea same here
only I don't get teh luxary of pressing ctl alt del, I get to ull the plug instead and defrag my computer.

The Fugitive · « **Reply #8 on:** September 30, 2006, 10:01:18 AM »

dmf, Bear, post a DxDiag report with your system specs (only need the first 3 rd or so like above), also run a ping plot as Schatzi suggested above. The more info you post here, the better chance to get some help.

dmf · « **Reply #9 on:** September 30, 2006, 06:13:15 PM »

I'll run teh dxdiag and put it up, as for the ping, mine is good, my netstat is good ipconfig is good, aybe one of the id10t's in H2H is trying to run Aces High on an old 486?

Bear69 · « **Reply #10 on:** October 02, 2006, 07:44:41 AM »

Ok Here's my Info. My ping on the start page is between 50 and 70.

------------------
System Information
------------------
Time of this report: 10/2/2006, 08:29:13
Machine name: WUSKF151008-X81
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Latitude D505
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Celeron(R) M processor 1500MHz
Memory: 510MB RAM
Page File: 298MB used, 944MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: DirectSound test results: All tests were successful.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) 82852/82855 GM/GME Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel(R) 82852/82855 GM/GME Controller
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_3582&SUBSYS_01631028&REV_02
Display Memory: 64.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Dell E197FP
Monitor Max Res: 1280,1024
Driver Name: ialmrnt5.dll
Driver Version: 6.14.0010.4396 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/20/2005 09:52:38, 36990 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ialmnt5.sys
Mini VDD Date: 9/20/2005 10:00:54, 1302332 bytes
Device Identifier: {D7B78E66-76C2-11CF-B462-6921A3C2CB35}
Vendor ID: 0x8086
Device ID: 0x3582
SubSys ID: 0x01631028
Revision ID: 0x0002
Revision ID: 0x0002
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_01631028&REV_01
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stac97.sys
Driver Version: 5.10.3913.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/12/2004 22:30:14, 258704 bytes
Other Files:
Driver Provider: SigmaTel
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 48000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

Bear69 · « **Reply #11 on:** October 02, 2006, 03:18:26 PM »

Here's the technical detail of the error messgae. Any Idea's anyone?

Bear69 · « **Reply #12 on:** October 02, 2006, 03:19:25 PM »

2nd half of error report

The Fugitive · « **Reply #13 on:** October 02, 2006, 03:41:39 PM »

Bear, it looks to me that your system is on the low end for performance. What are your in game video settings? (when you load the game, click video instead of going online/ offline) With your system I'd set everything as low as I could. Maybe switch to 800x600 res, make sure the "preload" buttons are NOT checked, and drop the texture size (if its at 512 go down to 256, if 256 go down to 128).

510 meg of ram is JUST enough memory to run windows let alone a game on top of it, and with you video being an intergrateted chip with only 64 meg, well lets just say you don't really have a "gaming rig" there. Turning down the graphics in the game could make it playable with out the crashes.

Good luck!

Docc · « **Reply #14 on:** October 06, 2006, 09:51:24 PM »

Ok...same problem. Can be playing fine with no problems for 10 minutes to an hour.....then an error message (sometimes) "AH has encountered an error...." and a black screen and computer shuts down and reboots. Any ideas??

Time of this report: 10/7/2006, 10:33:49
Machine name: ACER
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire G600P
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz
Memory: 512MB RAM
Page File: 240MB used, 1394MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON 9550
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter AGP (0x4153)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4153&SUBSYS_41531FD3&REV_00
Display Memory: 256.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6601 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 2/22/2006 11:46:46, 256512 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 2/22/2006 11:46:26, 1505792 bytes
Device Identifier: {D7B71EE2-0213-11CF-AA65-5961A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4153
SubSys ID: 0x41531FD3
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Avance AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_00181025&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.3940 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/24/2002 03:17:10, 659356 bytes
Other Files:
Driver Provider: Avance Logic, Inc.
HW Accel Level: Basic
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Avance AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.3940 (English)
Driver Attributes: Final Retail
Date and Size: 7/24/2002 03:17:10, 659356 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MPU-401, Hardware (Kernel Mode), Input, No DLS, External
MPU-401, Hardware (Kernel Mode), Output, No DLS, External
Avance AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Microsoft SideWinder Precision Pro
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0017
FF Driver: n/a

Device Name: Logitech Cordless Dual USB Mouse & iTouch Keys
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC502
FF Driver: n/a

Device Name: Logitech Cordless Dual USB Mouse & iTouch Keys
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC502
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1039, 0x7001
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 23:08:44, 57600 bytes
| Driver: usbd.sys, 8/29/2002 12:00:00, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x15CA, 0x00C3
| | Location: USB Optical Mouse
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidclass.sys, 8/3/2004 23:08:20, 36224 bytes
| | Driver: hidparse.sys, 8/3/2004 23:08:18, 24960 bytes
| | Driver: hid.dll, 8/4/2004 00:56:44, 20992 bytes
| | Driver: hidusb.sys, 8/29/2002 12:00:00, 9600 bytes
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x15CA, 0x00C3
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes
| | | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes

----------------
Gameport Devices
----------------
+ PCI bus
| Matching Device ID: *pnp0a03
| Service: pci
| Driver: pci.sys, 8/3/2004 23:07:48, 68224 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/3/2004 23:08:22, 10624 bytes
| |
| +-+ Microsoft SideWinder (Auto Detect)
| | | Matching Device ID: gameport\sidewindergamecontroller
| | | Service: msgame
| | | Driver: hidclass.sys, 8/3/2004 23:08:20, 36224 bytes
| | | Driver: hidparse.sys, 8/3/2004 23:08:18, 24960 bytes
| | | Driver: hid.dll, 8/4/2004 00:56:44, 20992 bytes
| | | Driver: msgame.sys, 8/17/2001 14:02:40, 35200 bytes
| | | Driver: sw_effct.dll, 8/17/2001 22:36:32, 41472 bytes
| | | Driver: sw_wheel.dll, 8/17/2001 22:36:32, 53760 bytes
| | |
| | +-+ HID-compliant game controller
| | | | Matching Device ID: hid_device_system_game