Author Topic: Password (Read 1014 times)

FBplmmr · « **Reply #15 on:** February 17, 2007, 06:20:58 PM »

Quote

Originally posted by TDL28
...
I'm just anal about some stuff. ...

apparently remembering your password isn't one of them.

we have a saying where I work that kinda fits this situation---

"your lack of planning does not constitute my emergency"

TDL28 · « **Reply #16 on:** February 17, 2007, 09:06:03 PM »

Through all this I did find out what the problem was. My wife move the paper I wrote the password down on. I found it:aok It's always the wife's fault.

I could do without the smart bellybutton comments. That just adds to my frustration in trying to get Support.

What the hell was I thinking anyway? Support on a weekend? Who supports online games on the weekend anyway!:lol

Monster0 · « **Reply #17 on:** February 18, 2007, 09:45:46 AM »

Quote

Originally posted by TDL28
I'll give them by the end of the day and cancel my subscription. This shouldn't be so hard to do. 3000 + Members at $15 a month and they don't check the board. I sent two e-mails also. One to support and one to sales.

We all took this as a smart remark. It's all good and I understand your frustration. Next time might I suggest taking a deep breath before posting. We all appreciate the great customer service that htc provides so we get a little defensive: > And as u see many here tried to help you.

Welcome Aboard TDL28 >S<

Skuzzy · « **Reply #18 on:** February 18, 2007, 05:15:28 PM »

Our office is closed on the weekends. We monitor the servers for any problems but account support is generally not available on the weekends.

Not much I can do about anything on the board as it pertains to a password as I do not have access to the information about the accounts from home. And I really do not want to have that access.

If your email address in your account is MSN/Hotmail, or Yahoo, I am pretty sure that any email from our bulletin board or registartion server will be blocked and there is nothing we can do about it.

If your email address is on AOL, then it can literally take days for email to reach you.

I do try an help folks on the boards over the weekends, but that support is not gauranteed.

Schatzi · « **Reply #19 on:** February 18, 2007, 06:43:24 PM »

Quote

Originally posted by Skuzzy
I do try an help folks on the boards over the weekends, but that support is not gauranteed.

And that is very much appreciated Skuzzy! <> for your efforts and patience.
You deserve and need your weekends.

TDL28 · « **Reply #20 on:** February 18, 2007, 07:32:37 PM »

Now someone is screwing with me. I got my password, logged in, went to the web site and changed my password to a password that I have been using for 10 years, changed the e-mail to my ISP e-mail. Guess what? I can't login in. Maybe it's not worth it lol

Oleg · « **Reply #21 on:** February 19, 2007, 01:14:42 AM »

Quote

Originally posted by Skuzzy
If your email address in your account is MSN/Hotmail, or Yahoo, I am pretty sure that any email from our bulletin board or registartion server will be blocked and there is nothing we can do about it.

Skuzzy, is there any difference between password mail and forum notification mail (PM received, for example)? I havent problems with forum notification mails, but did not get password when i requested it about 3-4 days ago. Mail is exactly same.

Skuzzy · « **Reply #22 on:** February 19, 2007, 06:37:23 AM »

Oleg, they are apparently filtering based on content. We get no bounce from them at all, and they will not talk to us. So all we can do is guess.

2big, I appreciate your concern, but before you go off the deep end. If you wish to discuss those matters, then do so privately. Nothing you mentioned is really a problem for us. And if companies are building spam fillters based on PTR records, then they are in the wrong, not us.

Our name service is a bit screwy as AT&T insists on handling the reverse lookups and refuses to make us authoritative for the IP block.

The only problem is with MSN/Hotmail and Yahoo. They do not bounce thier emails when they decide not to deliver them. I have a real problem with that. If a service wishes to filter/block an email from delivery, they should bounce back with an error code indicating such. Giving us a satisfactory delivery code, but not delivering the email is just wrong.

Oleg · « **Reply #23 on:** February 19, 2007, 07:09:19 AM »

My mail in one of russian free mail server. I checked it once again via web interface and found mail with password in spam folder, which is not available for pop3 client i use. My bad, thank you for tip.

2bighorn · « **Reply #24 on:** February 19, 2007, 02:22:45 PM »

Quote

Originally posted by Skuzzy
2big, I appreciate your concern, but before you go off the deep end. If you wish to discuss those matters, then do so privately.

I apologize.
Since that info is publicly accessible I thought no harm.

TDL28 · « **Reply #25 on:** February 19, 2007, 04:39:57 PM »

I have to apologize for being a little impatient.

I found out what happened. I'll let you know for further reference.

When I found my password I logged on to the web site and changed my password to a password I wouldn't forget. After changing my password I went in and changed my e-mail address because I never got any e-mails with the one I was using. By mistake, I changed my e-mail address to an old one I no longer have. For some reason when you change your e-mail address it automatically changes your password and re-sends you a new password. Unbelievable right? I couldn't get the new password because it was sending it to a e-mail address I didn't have.

Skuzzy · « **Reply #26 on:** February 19, 2007, 04:50:19 PM »

Quote

Originally posted by 2bighorn
I apologize.
Since that info is publicly accessible I thought no harm.

Only to those who know how to. Just enough info there to make the curious try. Know what I mean?

Yes, when you change your email address in your account record a new password is generated and sent to the new email address.