Originally posted by xFURYx
warping..the games netcode is messed up many people are warping and HTC are putting the onus on the player when its the servers that are causing the issue
We do not put the onus anywhere. We take a practical approach to solving this or finding where the problems are. Seems the best way to handle it. If you have a better information as to what is happening, then everyone would appreciate hearing about it.
Simply ranting about it being this or that is not helping. The servers are not an issue for the most part. When they are, we announce it. It is easy to rule out the servers as we have direct control over them which allows us to monitor them with fine detail. Once data leaves the servers, we have no control over it. Just like you do not have control over any data once it leaves your connection. We are all at the mercy of the Internet.
In this area, we do not place the onus on the player. However, we cannot do anything to help determine the problem without IP addresses. IP addresses are all shown in the traceroutes/Ping Plots. We publish the IP addresses of the servers so any player can run traes to them.
We, on the other hand, do not have your IP addresses of the routers you use to access the Internet until we get a trace/Ping Plot. really is difficult to trouble shoot problems with no information available, so we ask for it so we can trouble shoot.
Originally posted by xFURYx
immortal wingless planes, wierd issues, graphics lowering, wings falling off, collisions,cheaters, man i dont need to spell it all out HTC u allready know what people are complaining about so sort it out please or people are simply going to leave and go elsewhere.
People, for the most part, are thier own worst enemy in any online game. Rather than ask the people who can actually answer questions, they prefer to bandy it about themselves guessing what is happening.
We have an open door. Anyone can ask what is happening and will get an honest answer. We ask for films of things as we would rather be accurate with our answers than to speculate about things.
A shining example happened the other day. I got a film in which some players were going on and on about how some player must be cheating. They built up this entire conspiracy theory and created this huge monster. All that really happened was they were simply out flown.
The players have the tools to verify most things. And when a question arises, we are happy to answer it.
Making general statements or threats and asking for comment is asking for speculation which serves no one except to feed those who are already ripe with paranoia.
Things will always happen which defy explanation from a player's perspective and invariably it is easier to claim it must be a cheat or a hack. But if you really want the truth, you can get it. Record it, send it in and we will be happy to oblige. After all, isn't really better to get an answer from someone who actually knows how things work as opposed to some player who is only guessing?
There is no reason for this to be a huge emotional issue. Problems happen. Working together they can be solved. We like solving problems. Of course, solving problems requires information and data. Rants do not supply anything helpful.
