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Author Topic: Comcast user connection issues  (Read 12280 times)

Offline Dustoff2

  • Zinc Member
  • *
  • Posts: 98
Re: Comcast user connection issues
« Reply #120 on: December 21, 2008, 01:01:46 PM »
doing good yeasterday, today is horrible

tracert 206.16.60.38

Tracing route to 206.16.60.38 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  xxx.xxx.xx.x
  2     *        *        *     Request timed out.
  3     7 ms     7 ms     5 ms  ge-9-12-ur01.eagan.mn.minn.comcast.net [68.85.16
5.217]
  4     7 ms     5 ms     5 ms  te-2-1-ur02.webster.mn.minn.comcast.net [68.87.1
74.157]
  5     7 ms     5 ms     5 ms  te-8-3-ur01.webster.mn.minn.comcast.net [68.87.1
74.153]
  6     7 ms     7 ms     7 ms  te-2-1-ur02.minnehaha.mn.minn.comcast.net [68.87
.174.149]
  7     9 ms     7 ms     7 ms  te-8-3-ur01.minnehaha.mn.minn.comcast.net [68.87
.174.145]
  8    10 ms     8 ms     8 ms  te-8-1-ar02.roseville.mn.minn.comcast.net [68.87
.174.141]
  9    10 ms     8 ms    10 ms  68.87.174.217
 10    21 ms    18 ms    17 ms  te-0-2-0-4-cr01.chicago.il.ibone.comcast.net [68
.86.91.137]
 11    17 ms    17 ms    18 ms  xe-9-2-0.edge1.Chicago2.Level3.net [4.71.248.25]

 12    19 ms    17 ms    17 ms  vlan51.ebr1.Chicago2.Level3.n et [4.69.138.158]
 13    17 ms    18 ms    17 ms  ae-6.ebr1.Chicago1.Level3.net [4.69.140.189]
 14    20 ms    20 ms    19 ms  ae-14-53.car4.Chicago1.Level3.net [4.68.101.72]

 15    18 ms    18 ms    17 ms  192.205.33.209
 16     *        *      324 ms  tbr2.cgcil.ip.att.net [12.123.6.38]
 17   323 ms   323 ms   323 ms  cr2.cgcil.ip.att.net [12.122.17.197]
 18   322 ms     *        *     cr2.sl9mo.ip.att.net [12.122.2.22]
 19   323 ms   323 ms     *     cr2.kc9mo.ip.att.net [12.122.28.89]
 20     *        *      324 ms  cr1.dlstx.ip.att.net [12.122.28.85]
 21   322 ms   324 ms   323 ms  gar5.dlstx.ip.att.net [12.122.139.5]
 22   323 ms     *      324 ms  mdf1-gsr12-1-pos-7-0.dal1.attens.net [12.122.255
.82]
 23   323 ms   329 ms   324 ms  mdf1-bi8k-1-eth-1-3.dal1.attens.net [63.241.192.
206]
 24   324 ms   323 ms   323 ms  206.16.60.38

Trace complete.

Looks like the problem is att.net
« Last Edit: December 21, 2008, 02:06:53 PM by Dustoff2 »
Logged
AKDust
Arabian Knights

Offline woolyb

  • Zinc Member
  • *
  • Posts: 2
Re: Comcast user connection issues
« Reply #121 on: December 21, 2008, 01:05:50 PM »
The problem has got to be ATT.

Host Information
1, -------------- ,192.168.1.1
2, -------------- ,73.155.227.1
3,ge-6-3-ur01.pottsville.pa.panjde.comcast.net,68.86.154.205
4,ge-9-24-ur01.pinegrove.pa.panjde.comcast.net,68.86.208.241
5,ge-2-24-ur01.lebanon.pa.panjde.comcast.net,68.86.208.237
6,te-9-1-ur01.hershey.pa.panjde.comcast.net,68.86.208.205
7, -------------- ,68.85.158.21
8, -------------- ,68.85.158.17
9,te-8-1-ar01.lowerpaxton.pa.panjde.comcast.net,68.86.208.193
10,be-60-crs01.ivyland.pa.panjde.comcast.net,68.86.208.46
11,be-40-crs01.401nbroadst.pa.panjde.comcast.net,68.86.208.33
12,pos-0-5-0-0-cr01.philadelphia.pa.ibone.comcast.net,68.86.90.13
13,ge-4-0-142.ipcolo2.Washington1.Level3.net,63.210.62.33
14,ae-1-69.edge1.Washington3.Level3.net,4.68.17.11
15,att-level3-oc192.Washington1.Level3.net,209.244.219.142
16,tbr2.wswdc.ip.att.net,12.123.8.102
17,cr2.wswdc.ip.att.net,12.122.16.69
18,cr1.attga.ip.att.net,12.122.1.173
19,cr2.dlstx.ip.att.net,12.122.28.174
20,gar5.dlstx.ip.att.net,12.122.138.5
21,mdf1-gsr12-1-pos-6-0.dal1.attens.net,12.122.255.78
22,mdf1-bi8k-2-eth-2-2.dal1.attens.net,63.241.192.218
23, -------------- ,206.16.60.38

Sample Information
"12/19/2008 8:17:08 PM",1,12,8,20,13,9,10,20,10,12,14,28,22,28,N/A,92,90,91,95,90,92,91,92
"12/19/2008 8:19:08 PM",1,8,9,9,9,10,10,9,10,17,15,20,18,28,N/A,92,92,98,91,90,89,246,92
"12/19/2008 8:21:08 PM",1,8,8,10,10,9,11,10,12,13,16,20,19,23,32,94,91,91,91,91,92,99,93
"12/19/2008 8:23:08 PM",1,6,9,9,9,9,9,8,13,13,17,17,21,20,21,91,88,92,90,90,99,100,92
"12/19/2008 8:25:08 PM",1,7,11,8,9,8,10,12,10,16,19,26,18,20,22,93,89,92,91,88,89,92,91
"12/19/2008 8:27:08 PM",5,9,10,10,10,10,9,10,12,15,15,35,24,21,22,101,91,91,92,89,92,92,92

Target Name: N/A
         IP: 206.16.60.38
  Date/Time: 12/21/2008 2:03:21 PM

 1    1 ms  [192.168.1.1]
 2    7 ms  [73.155.227.1]
 3    7 ms  ge-6-3-ur01.pottsville.pa.panjde.comcast.net [68.86.154.205]
 4    8 ms  ge-9-24-ur01.pinegrove.pa.panjde.comcast.net [68.86.208.241]
 5    8 ms  ge-2-24-ur01.lebanon.pa.panjde.comcast.net [68.86.208.237]
 6   20 ms  te-9-1-ur01.hershey.pa.panjde.comcast.net [68.86.208.205]
 7   25 ms  [68.85.158.21]
 8   11 ms  [68.85.158.17]
 9   13 ms  te-8-1-ar01.lowerpaxton.pa.panjde.comcast.net [68.86.208.193]
10   17 ms  be-60-crs01.ivyland.pa.panjde.comcast.net [68.86.208.46]
11   22 ms  be-40-crs01.401nbroadst.pa.panjde.comcast.net [68.86.208.33]
12   20 ms  pos-0-5-0-0-cr01.philadelphia.pa.ibone.comcast.net [68.86.90.13]
13   19 ms  ge-4-0-142.ipcolo2.Washington1.Level3.net [63.210.62.33]
14   19 ms  ae-1-69.edge1.Washington3.Level3.net [4.68.17.11]
15   23 ms  att-level3-oc192.Washington1.Level3.net [4.68.127.154]
16  345 ms  tbr2.wswdc.ip.att.net [12.123.8.102]
17  337 ms  cr2.wswdc.ip.att.net [12.122.16.69]
18  339 ms  cr1.attga.ip.att.net [12.122.1.173]
19  341 ms  cr2.dlstx.ip.att.net [12.122.28.174]
20  337 ms  gar5.dlstx.ip.att.net [12.122.138.5]
21  344 ms  mdf1-gsr12-1-pos-6-0.dal1.attens.net [12.122.255.78]
22  341 ms  mdf1-bi8k-2-eth-2-2.dal1.attens.net [63.241.192.218]
23  337 ms  [206.16.60.38]

Ping statistics for 206.16.60.38
Packets: Sent = 1, Received = 1, Lost = 0 (0.0%)
Round Trip Times: Minimum = 337ms, Maximum = 337ms, Average = 337ms
Logged

Offline ImADot

  • Platinum Member
  • ******
  • Posts: 6215
Re: Comcast user connection issues
« Reply #122 on: December 21, 2008, 01:06:14 PM »
Although Friday was tolerable, today just plain sux.  Up until very recently (like the last week), my ping times were never above 63ms to any arena.  Looks like Level3-->ATT is the problem (big surprise  :noid ).

Target Name: N/A
         IP: 206.16.60.38
  Date/Time: 12/21/2008 1:03:24 PM

 1    1 ms    0 ms    0 ms    0 ms    0 ms  [192.168.1.1]
 2   11 ms    6 ms    6 ms    7 ms    9 ms  [73.205.44.1]
 3   13 ms   12 ms    6 ms    7 ms    7 ms  ge-4-1-ur01.crosstown.mn.minn.comcast.net [68.85.164.1]
 4   15 ms    6 ms    9 ms    8 ms    7 ms  te-0-1-0-5-ar02.crosstown.mn.minn.comcast.net [68.86.232.1]
 5    8 ms    7 ms    6 ms   13 ms   10 ms  [68.87.174.217]
 6   18 ms   17 ms   17 ms   19 ms   21 ms  te-0-2-0-5-cr01.chicago.il.ibone.comcast.net [68.86.91.141]
 7   29 ms   16 ms   17 ms   19 ms   18 ms  xe-9-2-0.edge1.Chicago2.Level3.net [4.71.248.25]
 8   19 ms   19 ms   16 ms   19 ms   18 ms  vlan51.ebr1.Chicago2.Level3.n et [4.69.138.158]
 9   17 ms   21 ms   24 ms   24 ms   19 ms  ae-6.ebr1.Chicago1.Level3.net [4.69.140.189]
10   18 ms   17 ms  109 ms   21 ms   18 ms  ae-14-55.car4.Chicago1.Level3.net [4.68.101.136]
11   18 ms   21 ms   17 ms   19 ms  168 ms  [192.205.33.209]
12  329 ms   *      327 ms  326 ms  322 ms  tbr2.cgcil.ip.att.net [12.123.6.38]
13  326 ms  322 ms  321 ms  321 ms   *      cr2.cgcil.ip.att.net [12.122.17.237]
14  321 ms  321 ms  322 ms  322 ms  323 ms  cr2.sl9mo.ip.att.net [12.122.2.22]
15  N/A     321 ms  323 ms  321 ms  322 ms  cr2.kc9mo.ip.att.net [12.122.28.89]
16  324 ms  323 ms  324 ms  323 ms  334 ms  cr1.dlstx.ip.att.net [12.122.28.85]
17  471 ms   *      322 ms  321 ms  321 ms  gar5.dlstx.ip.att.net [12.122.139.5]
18  323 ms   *      321 ms  322 ms  325 ms  mdf1-gsr12-1-pos-6-0.dal1.attens.net [12.122.255.78]
19  N/A     324 ms   *      322 ms  323 ms  mdf1-bi8k-1-eth-1-2.dal1.attens.net [63.241.192.202]
20  326 ms  322 ms  321 ms  324 ms   *      [206.16.60.38]

Ping statistics for 206.16.60.38
Packets: Sent = 5, Received = 4, Lost = 1 (20.0%)
Round Trip Times: Minimum = 321ms, Maximum = 326ms, Average = 323ms
« Last Edit: December 21, 2008, 01:11:56 PM by ImADot »
Logged
My Current Rig:
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Offline Alpha81

  • Zinc Member
  • *
  • Posts: 94
Re: Comcast user connection issues
« Reply #123 on: December 21, 2008, 01:09:00 PM »
From Kingston WA> About 15 miles west of Seattle as the crow flies  
COMCAST is my ISP



Target Name: N/A
         IP: 206.16.60.38
  Date/Time: 12/21/2008 11:05:03 AM to 12/21/2008 11:06:33 AM

 1    1 ms    0 ms    0 ms    0 ms    0 ms    1 ms    0 ms  [192.168.1.1]
 2   11 ms    7 ms    7 ms    8 ms    8 ms    6 ms    8 ms  [192.168.1.1]
 3    9 ms    8 ms    8 ms    9 ms    8 ms    7 ms    8 ms  [68.87.205.45]
 4   14 ms   10 ms   10 ms   11 ms   10 ms    9 ms   11 ms  te-7-3-ar01.burien.wa.seattle.comcast.net [68.86.96.46]
 5   14 ms   14 ms   14 ms   15 ms   14 ms   13 ms   15 ms  [68.86.90.221]
 6   18 ms   14 ms   14 ms   15 ms   15 ms   15 ms   15 ms  pos-0-0-0-0-cr01.seattle.wa.ibone.comcast.net [68.86.85.205]
 7   15 ms   83 ms   13 ms   14 ms   14 ms   13 ms   14 ms  te-3-2.car1.Seattle1.Level3.net [4.79.104.105]
 8   14 ms   14 ms   14 ms   15 ms   14 ms   16 ms   15 ms  ge-2-0-0-56.gar1.Seattle1.Level3.net [4.68.105.169]
 9  N/A     N/A     N/A     N/A     N/A      33 ms   33 ms  [192.205.33.145]
10  326 ms  322 ms  323 ms   *      322 ms   *      323 ms  tbr1.st6wa.ip.att.net [12.127.6.58]
11  N/A     N/A     N/A     322 ms   *      322 ms   *      cr1.st6wa.ip.att.net [12.122.23.129]
12  323 ms   *       *       *       *       *       *      cr2.sffca.ip.att.net [12.122.31.194]
13  322 ms   *       *       *       *       *       *      cr2.la2ca.ip.att.net [12.122.31.133]
14  322 ms   *       *       *       *       *       *      cr2.dlstx.ip.att.net [12.122.28.177]
15  322 ms   *       *       *       *       *       *      gar5.dlstx.ip.att.net [12.122.138.5]
16  322 ms   *       *       *       *       *       *      mdf1-gsr12-1-pos-6-0.dal1.attens.net [12.122.255.78]
17  322 ms   *       *       *       *       *       *      mdf1-bi8k-2-eth-2-1.dal1.attens.net [63.241.192.198]
18  322 ms  322 ms  326 ms  323 ms   *      322 ms  322 ms  [206.16.60.38]

Ping statistics for 206.16.60.38
Packets: Sent = 7, Received = 6, Lost = 1 (14.3%)
Round Trip Times: Minimum = 322ms, Maximum = 326ms, Average = 322ms
Logged
"it's a fire mister, and every fire is dangerous"

Offline BaldEagl

  • Plutonium Member
  • *******
  • Posts: 10791
Re: Comcast user connection issues
« Reply #124 on: December 21, 2008, 01:11:31 PM »
Well, I spoke too soon.  It's still happening and it's all in the AT&T connections:

Target Name: N/A
         IP: 206.16.60.38
  Date/Time: 12/21/2008 1:09:49 PM to 12/21/2008 1:12:04 PM

 2    5 ms    5 ms    5 ms    5 ms    7 ms    7 ms    7 ms    6 ms    6 ms    6 ms  [73.112.244.1]
 3   10 ms    6 ms    6 ms    6 ms    6 ms    6 ms    6 ms    7 ms    6 ms    6 ms  ge-9-1-ur02.minnetonka.mn.minn.comcast.net [68.85.164.117]
 4    6 ms    7 ms    7 ms    7 ms    7 ms    7 ms    7 ms    7 ms    6 ms    6 ms  te-2-3-ur01.minnetonka.mn.minn.comcast.net [68.86.232.141]
 5    7 ms    6 ms    6 ms    6 ms    6 ms    6 ms    5 ms    5 ms    7 ms    7 ms  te-8-1-ur01.martin.mn.minn.comcast.net [68.86.232.37]
 6    8 ms    7 ms    6 ms    7 ms    7 ms    6 ms    6 ms    8 ms    6 ms    6 ms  te-2-3-ur01.martin.mn.minn.comcast.net [68.86.232.161]
 7    8 ms    6 ms    6 ms   10 ms    7 ms    8 ms    7 ms   17 ms    7 ms   11 ms  te-8-1-ur02.crosstown.mn.minn.comcast.net [68.86.232.33]
 8    8 ms    7 ms    6 ms    7 ms   10 ms    6 ms   11 ms    6 ms    6 ms    6 ms  te-2-1-ur01.crosstown.mn.minn.comcast.net [68.86.232.5]
 9   10 ms    7 ms    8 ms    7 ms    8 ms    7 ms    7 ms    6 ms    8 ms    7 ms  te-0-1-0-5-ar02.crosstown.mn.minn.comcast.net [68.86.232.1]
10   10 ms    7 ms   15 ms    7 ms   20 ms    6 ms    8 ms    8 ms    9 ms    7 ms  te-8-3-ar02.roseville.mn.minn.comcast.net [68.87.174.6]
11   26 ms   26 ms   25 ms   26 ms   26 ms   26 ms   25 ms   25 ms   26 ms   25 ms  [68.86.91.181]
12   27 ms   26 ms   26 ms   30 ms   27 ms   26 ms   26 ms   27 ms   27 ms   27 ms  te-4-4.car2.Denver1.Level3.net [4.79.82.57]
13   31 ms   26 ms   33 ms   25 ms   29 ms   37 ms   26 ms   32 ms   25 ms   29 ms  ae-31-55.ebr1.Denver1.Level3.net [4.68.107.158]
14   41 ms   50 ms   52 ms   41 ms   41 ms   41 ms   43 ms   45 ms   47 ms   49 ms  ae-2.ebr2.Dallas1.Level3.net [4.69.132.106]
15   45 ms   52 ms   42 ms   41 ms   60 ms   44 ms   48 ms   50 ms   52 ms   41 ms  ae-82-82.csw3.Dallas1.Level3.net [4.69.136.146]
16   40 ms   41 ms   44 ms   75 ms   51 ms   59 ms   40 ms   56 ms   41 ms   40 ms  ae-3-89.edge2.Dallas3.Level3.net [4.68.19.140]
17  322 ms  320 ms  321 ms  320 ms  320 ms  321 ms  320 ms  321 ms  331 ms   *      [192.205.35.141]
18  321 ms  321 ms   *      320 ms  320 ms  325 ms  321 ms  321 ms   *      325 ms  tbr2.dlstx.ip.att.net [12.122.86.210]
19  321 ms  321 ms  321 ms  321 ms  321 ms  320 ms  320 ms  320 ms  320 ms  320 ms  cr2.dlstx.ip.att.net [12.122.18.229]
20  320 ms  322 ms  322 ms   *      321 ms  323 ms   *      321 ms  322 ms  543 ms  gar5.dlstx.ip.att.net [12.122.138.5]
21  N/A     320 ms  320 ms  322 ms  320 ms  320 ms  320 ms  320 ms  320 ms   *      mdf1-gsr12-1-pos-7-0.dal1.attens.net [12.122.255.82]
22  322 ms  321 ms  321 ms  349 ms  321 ms  321 ms  321 ms  321 ms  322 ms  320 ms  mdf1-bi8k-2-eth-2-1.dal1.attens.net [63.241.192.198]
23  320 ms  320 ms  320 ms  328 ms   *      321 ms  321 ms  322 ms  322 ms  321 ms  [206.16.60.38]

Ping statistics for 206.16.60.38
Packets: Sent = 10, Received = 9, Lost = 1 (10.0%)
Round Trip Times: Minimum = 320ms, Maximum = 328ms, Average = 321ms
Logged
I edit a lot of my posts.  Get used to it.

Offline mrroadkill69

  • Zinc Member
  • *
  • Posts: 11
Re: Comcast user connection issues
« Reply #125 on: December 21, 2008, 01:18:07 PM »
Here is my trace from Salem, OR. Comcast is my ISP

Tracing route to 206.16.60.38 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     5 ms     5 ms    12 ms  73.93.40.1
  3     7 ms     5 ms     6 ms  68.85.150.145
  4     8 ms     7 ms     7 ms  te-7-1-ar01.beaverton.or.bverton.comcast.net [68
.87.216.5]
  5    11 ms    11 ms    10 ms  te-0-4-0-5-cr01.portland.or.ibone.comcast.net [6
8.86.90.245]
  6    15 ms    13 ms    14 ms  pos-0-0-0-0-cr01.seattle.wa.ibone.comcast.net [6
8.86.85.205]
  7   111 ms   222 ms   220 ms  te-3-3.car1.Seattle1.Level3.net [4.79.104.109]
  8    14 ms    13 ms    13 ms  ge-1-0-0-51.gar1.Seattle1.Level3.net [4.68.105.9
]
  9    30 ms    30 ms    29 ms  att-level3-oc48.seattle1.level3.net [4.68.127.11
0]
 10     *      320 ms   319 ms  tbr1.st6wa.ip.att.net [12.127.6.58]
 11   319 ms   320 ms   319 ms  cr1.st6wa.ip.att.net [12.122.23.129]
 12     *      320 ms   319 ms  cr2.sffca.ip.att.net [12.122.31.194]
 13   318 ms   320 ms   319 ms  cr2.la2ca.ip.att.net [12.122.31.133]
 14   318 ms   320 ms   320 ms  cr2.dlstx.ip.att.net [12.122.28.177]
 15   319 ms     *      319 ms  gar5.dlstx.ip.att.net [12.122.138.5]
 16     *      319 ms   319 ms  mdf1-gsr12-1-pos-7-0.dal1.attens.net [12.122.255
.82]
 17   319 ms   320 ms   321 ms  mdf1-bi8k-2-eth-2-3.dal1.attens.net [63.241.192.
222]
 18   322 ms   321 ms   320 ms  206.16.60.38

Trace complete.

I was unable to get on this morning Pings were above 350. So much for the new Docsis 3 evolution

Logged

Offline Chapel

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  • Posts: 311
Re: Comcast user connection issues
« Reply #126 on: December 21, 2008, 01:23:51 PM »
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>tracert 206.16.60.38

Tracing route to 206.16.60.38 over a maximum of 30 hops

  1     *        *        *     Request timed out.
  2     6 ms     7 ms     7 ms  68.85.148.141
  3    10 ms    10 ms    10 ms  te-7-3-ar01.troutdale.or.bverton.comcast.net [68
.87.216.126]
  4    15 ms    13 ms    14 ms  68.86.90.225
  5    14 ms    31 ms    14 ms  te-3-2.car1.Seattle1.Level3.net [4.79.104.105]
  6    16 ms    14 ms    21 ms  ge-2-0-0-52.gar1.Seattle1.Level3.net [4.68.105.4
1]
  7    29 ms    29 ms    30 ms  att-level3-oc48.seattle1.level3.net [4.68.127.11
0]
  8   322 ms     *      321 ms  tbr1.st6wa.ip.att.net [12.127.6.58]
  9   320 ms   320 ms   321 ms  cr1.st6wa.ip.att.net [12.122.23.129]
 10   322 ms   326 ms   326 ms  cr2.sffca.ip.att.net [12.122.31.194]
 11     *      320 ms   320 ms  cr2.la2ca.ip.att.net [12.122.31.133]
 12   324 ms   320 ms   321 ms  cr2.dlstx.ip.att.net [12.122.28.177]
 13   321 ms   319 ms   320 ms  gar5.dlstx.ip.att.net [12.122.138.5]
 14   323 ms     *      321 ms  mdf1-gsr12-1-pos-6-0.dal1.attens.net [12.122.255
.78]
 15     *      322 ms   327 ms  mdf1-bi8k-2-eth-2-3.dal1.attens.net [63.241.192.
222]
 16   321 ms   321 ms   321 ms  206.16.60.38

Trace complete.


Yup having the same issues as roadkill, down in Eugene, OR
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Rolling Thunder

Offline Dawger

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  • Posts: 925
Re: Comcast user connection issues
« Reply #127 on: December 21, 2008, 01:36:39 PM »
Quote from: oceans11 on December 21, 2008, 12:57:39 PM
Fios , Since it is FIber runs directly on all verizon controlled equipment

I do not beleive they use either l3 or att

I had fios for 2 years and beleive me i was hitting 80 plus frame rate

ISP and frame rate ain't remotely connected, FWIW.

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Offline oceans11

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Re: Comcast user connection issues
« Reply #128 on: December 21, 2008, 01:38:42 PM »
Quote from: Dawger on December 21, 2008, 01:36:39 PM
ISP and frame rate ain't remotely connected, FWIW.




Skuzzy

the connection to your server is what determines frame rrate correct?
The faster and cleaner the connection the better off you are I thought
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Offline Dawger

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Re: Comcast user connection issues
« Reply #129 on: December 21, 2008, 01:52:39 PM »
A good connection is always desirable but it still doesn't have anything to do with video performance.

Video performance is all related to hardware in your machine and its software/settings.

Frame rate is a video performance measurement.

Higher FPS is desirable (to a point)

Lower latency is desirable in an internet connection.
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Offline Dawger

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Re: Comcast user connection issues
« Reply #130 on: December 21, 2008, 02:58:12 PM »
My ping to HTC MA is now decent on ping plotter. DOn't know why but it is
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Offline Dustoff2

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  • Posts: 98
Re: Comcast user connection issues
« Reply #131 on: December 21, 2008, 03:28:06 PM »
could possible be because of me. At about the 13:00 hour, I logged onto Comcast live chat. After about half an hour of trying to convince them that there is an issue from level3 to att.com, they finally did a traceroute to 206.16.60.38 from their location. The tier 3 tech typed back that they do see the problem and will escalate the issue. I also was on ventrillo with a squadie at the same time he was doing the same thing. Perhaps they got the message? I don't know, but would like to think so. I was getting 323 ms at the att.net, now its around 80 ms.

dustoff  :salute
« Last Edit: December 21, 2008, 04:19:22 PM by Dustoff2 »
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AKDust
Arabian Knights

Offline Rich46yo

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  • Posts: 7358
Re: Comcast user connection issues
« Reply #132 on: December 21, 2008, 06:02:02 PM »
Quote from: Dustoff2 on December 21, 2008, 03:28:06 PM
could possible be because of me. At about the 13:00 hour, I logged onto Comcast live chat. After about half an hour of trying to convince them that there is an issue from level3 to att.com, they finally did a traceroute to 206.16.60.38 from their location. The tier 3 tech typed back that they do see the problem and will escalate the issue. I also was on ventrillo with a squadie at the same time he was doing the same thing. Perhaps they got the message? I don't know, but would like to think so. I was getting 323 ms at the att.net, now its around 80 ms.

dustoff  :salute

I asked on the phone for a tier 3 tech and she told me she didnt know what that was.

I can live with tech issues but I cant live with stupid people blowing me off even when they are at least smart enough to know, that I know, they are blowing me off. They once sent a tech by who couldnt speak english. :lol I had to get a mexican buddy on the phone to translate for us.
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"flying the aircraft of the Red Star"

Offline oceans11

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Re: Comcast user connection issues
« Reply #133 on: December 21, 2008, 06:14:46 PM »
Can you guys post what your symptom's are
Like what is your computer doing .

My system hiccups through out the GAME and lately its been just  locksing up but it was doing fine last week


Is thiswhat everybody else on Comcast is experiencing?

Thanks
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Offline Dustoff2

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  • Posts: 98
Re: Comcast user connection issues
« Reply #134 on: December 21, 2008, 06:15:36 PM »
Unfortunately, I am a comm tech 3 for the company. It even took me a great deal of time to get to the right person that even new what I was talking about to do a traceroute.  :(    and trying to convince them that my system was good on my end, modem levels where good, ect. Next time I'm going to go the internal route and just call dispatch to get to a local tier 3 tech.

but I have to add that once I got to the right person that could help me, it was handled in a timely professional manner.

dustoff  :salute

« Last Edit: December 21, 2008, 06:24:02 PM by Dustoff2 »
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AKDust
Arabian Knights
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