One last question, is this the primary out-of-games communication, or is there a public discord server setup?
"last question" that's funny! There are always questions no matter how long you have been here. I still come up with them and I've been here since tour 21!
This is a great place to ask, as well as in game. There is a "help channel" on the radio that all players can see if they didn't turn it off. Don't be afraid to ask ANY question. We have all been there and done that. Asking can help you cut down on the frustration, so ask away!