I haven't seen you yet in the arenas, but that is because I haven't had much time to fly lately.
Like was mentioned by others, whether or not you get answers to your questions, and what kind of answers you get depend a lot on how the question is posed. Take an arrogant attitude, or act rude and obnoxious, and you will get a like response. Ask nicely, politely, and courteously, and you will find folks falling over themselves to help you.
That being said, almost any question a person could have about the game is available on the HTC website, and others have posted similiar information on their own websites.
I'm not saying that you were arrogant, and I am sorry that some or all of your questions went unanswered or rudely answered. You will find those type folks in ANY online sim. I had numerous incidents when I played WB's, yet I have had overall good responses in AH whenever I asked a question.
I've been here 3 years now (Gawd, how time flies!!!), and to me, there is no comparison between the two sims. I hope your AH experience is as much fun as mine has been. Just sit back, enjoy the game, and remember that each sim has particular qualities that are unique to that game. I've seen too many guys in the arenas trashing AH because "it's not like (BRAND X), so it sucks!"
While I'm glad to see new blood in the game, players like THAT cannot leave soon enough for me.
My attitude to players coming over from other sims is simple: Give it a try, if you like it, great! Stay and play. If not, best wishes, good luck, hope ya find a sim that suits you.