Heh Rut..>
I didn't find Fullbacks position too unreasonable. What I read was him saying was gee.. I have been a loyal customer for a long time and I'm not sure but I get the feeling HT was treating me like trash just because I wanted to take a break.
HT could have put an end to it easily with a little bit of decency but instead he went out of his way to to prove his suspicions right and then some. Going out of your way to say ya, I'm a jerk so f off! will get you some support from some mentalitys but will hurt your relations with far more. Ironically, HT did far more to disparage his own company than anyone else could have done.
regards,