Author Topic: Common thread to folks now having crashes from AH???  (Read 12899 times)

Offline SKColt

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Common thread to folks now having crashes from AH???
« on: August 13, 2010, 10:11:11 AM »
 I suspect the most recent Java update may be causing issues for many who are running WIN 7 64bit and Aces High.

  I began having the AH app crash Wednesday night. I dug into my system and discovered that a Java update earlier in the week had been flagged in Windows diagnostics. My AH application crashes began after the failed java update. The update was not listed in the add/remove programs list. I did see both 32bit and 64bit Java apps in there. I uninstalled Java at that point. Lo and behold, my AH crashes ceased.
I am not reinstalling Java on my primary machine again. I can't even remember what application I was running that required it.

Offline SKColt

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Re: Common thread to folks now having crashes from AH???
« Reply #1 on: August 13, 2010, 10:12:08 AM »
 Hmmm, wonder if ariansworld's DXDIAG reveals that he is also running WIN 7 64 bit?

Offline Skuzzy

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Re: Common thread to folks now having crashes from AH???
« Reply #2 on: August 13, 2010, 10:36:59 AM »
I have had our Windows 7 64 bit system crash during a regular Windows update, just recently.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Delirium

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Re: Common thread to folks now having crashes from AH???
« Reply #3 on: August 13, 2010, 11:40:26 AM »
I'm going to try and remove Java and see if it works for me.

I'm desperate, I volunteered to lead a scenario group every Saturday this month and to spend time in the TA. So far, I can't do either one effectively with this problem.
Delirium
80th "Headhunters"
Retired AH Trainer (but still teach the P38 selectively)

I found an air leak in my inflatable sheep and plugged the hole! Honest!

Offline cohofly

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Re: Common thread to folks now having crashes from AH???
« Reply #4 on: August 13, 2010, 12:30:44 PM »
Interesting, I have had a failed Java update also very recently. Im running XP, but still getting more than my usual amount of crashes. Will look into it. Thanks  :salute
Carver CO -55thFg/38thFS-
"Heinie Honking and LocoBusting"

Offline ariansworld

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Re: Common thread to folks now having crashes from AH???
« Reply #5 on: August 13, 2010, 01:11:26 PM »
Hmmm, wonder if ariansworld's DXDIAG reveals that he is also running WIN 7 64 bit?

I am running vista ultimate 32 bit. Cant post a dxdiag untill I get home from work.

Offline Skuzzy

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Re: Common thread to folks now having crashes from AH???
« Reply #6 on: August 13, 2010, 01:22:28 PM »
It seems all of this started in the last 48 hours, or so.  How many of you allow the Windows auto-updater to run?

A Java update could cause it as the java install replaces serveral operating system files.

The DXDIAG data, for the system and video card would be helpful.
Roy "Skuzzy" Neese
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Offline ariansworld

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Re: Common thread to folks now having crashes from AH???
« Reply #7 on: August 13, 2010, 02:44:13 PM »
I keep the auto updater turned off.

Offline Delirium

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Re: Common thread to folks now having crashes from AH???
« Reply #8 on: August 13, 2010, 02:49:09 PM »
I've tried the newest drivers on Nvidia's site in addition to the ones I am posting on my Dxdiag  now.

I formatted my machine Friday of last week.


------------------
System Information
------------------
Time of this report: 8/13/2010, 15:47:38
       Machine name: LIGHTNING
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
           Language: English (Regional Setting: English)
System Manufacturer: OEM
       System Model: OEM
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
             Memory: 6144MB RAM
Available OS Memory: 6136MB RAM
          Page File: 1548MB used, 10720MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 260
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 260
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_12573842&REV_A1
     Display Memory: 3688 MB
   Dedicated Memory: 877 MB
      Shared Memory: 2811 MB
       Current Mode: 1920 x 1200 (32 bit) (59Hz)
       Monitor Name: SyncMaster 2433BW/2433GW,SyncMaster Magic CX2433BW/CX2433GW(Digital)
      Monitor Model: SyncMaster
         Monitor Id: SAM0467
        Native Mode: 1920 x 1200(p) (59.950Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0011.9745 (English)
     Driver Version: 8.17.11.9745
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/3/2010 22:55:32, 11906664 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-46A2-11CF-E37D-5C321FC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x05E2
          SubSys ID: 0x12573842
        Revision ID: 0x00A1
 Driver Strong Name: oem2.inf:NVIDIA_SetA_Devices.NTamd64.6 .1:Section003:8.17.11.9745:pci\ven_10de&dev_05e2
     Rank Of Driver: 00E62001
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                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
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       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

« Last Edit: August 13, 2010, 02:51:05 PM by Delirium »
Delirium
80th "Headhunters"
Retired AH Trainer (but still teach the P38 selectively)

I found an air leak in my inflatable sheep and plugged the hole! Honest!

Offline Skuzzy

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Re: Common thread to folks now having crashes from AH???
« Reply #9 on: August 13, 2010, 02:52:49 PM »
Also note, make sure you have the power settings to "High Performance" in the Windows control panel.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Delirium

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Re: Common thread to folks now having crashes from AH???
« Reply #10 on: August 13, 2010, 02:57:35 PM »
Mine is already set to high performance... I cannot find any Java installation on this machine, I don't remember installing it since I formatted last week.

I checked program list and program files, as well as any directories under IE or Firefox.
Delirium
80th "Headhunters"
Retired AH Trainer (but still teach the P38 selectively)

I found an air leak in my inflatable sheep and plugged the hole! Honest!

Offline Skuzzy

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Re: Common thread to folks now having crashes from AH???
« Reply #11 on: August 13, 2010, 03:06:52 PM »
I do not think it has anything to do with Java itself.  I think the crash of the installation of Java is another side effect of the real problem.

Still chasing it.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Tigger29

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Re: Common thread to folks now having crashes from AH???
« Reply #12 on: August 13, 2010, 03:07:56 PM »
I don't know if this helps any or not, but MS has released a huge batch of updates for XP, Vista AND Seven these last 48 hours.... maybe the updater has something to do with it all...

Offline Skuzzy

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Re: Common thread to folks now having crashes from AH???
« Reply #13 on: August 13, 2010, 03:28:14 PM »
I know.  I too find it too much of a coinky-dink that a sudden surge of instability issues arise after/during a lot of updates released by Microsoft.

By the way folks, just because you did or do not run the auto-updater does not mean Microsoft did not update some portion of your computer without your knowledge.  They do that from time to time.

However, we are still chasing.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Dichotomy

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Re: Common thread to folks now having crashes from AH???
« Reply #14 on: August 13, 2010, 03:37:51 PM »
Skuzz I've got mine turned off per your instructions should I be concerned?
JG11 - Dicho37Only The Proud Only The Strong AH Players who've passed on :salute