Well I have to say, this stuff exists out there and you aren't going to be able to get the entire community to stop swearing. To compare behavior in AH to anything in WWII is futile because this is "apples to oranges". The times have changed greatly, and this IS just a game. I have to say I don't think this was handled all the best though. I see why you are mad daddog, and this isn't meant to be offensive, but if it were me I would've squelched him, and explained to my son that there are those people out there who carry on like babies, that scream and cuss, and when you come about one of them its better to just leave them be, or squelch them in this case.
Coming on the BBS and calling out Zapp, and specifically calling him an "ass" does nothing but bring you down to his level, and I know you are better than that. Competetive nature causes anger, and circumstances not going your way just fuels it. No matter how hard all of us try, we aren't going to be able to clean up all of the online gaming community, but HTC has given you a way to handle it and I say we use that tool in its full extent.
to you all ... see you up there.
P.S. this isn't condoning any behavior, just a statement.