While I am sensitive to your frustrations, I also am sensitive to what it would take to handle this download surge.
If HTC were to setup for this particular event, which occurs about 3 or 4 times a year, they would be bankrupt in a week.
Simple math; 1000 clients try to download the same file and would like to get about 10KBytes/sec would require (1000 * 10) 10,000KBytes.sec of bandwidth. A single DS3 (45Mbits/s) can only move about 5000KBytes/sec of data. This means HTC would need 2 dedicated DS3's to handle this scenario.
This does not include any bandwidth for game play, so throw in another DS3 for that. Well, that would run anywhere from $45,000 (U.S.) to $60,000 per month.
I am not making any excuses here, but for some reason it appears people think bandwidth is free, I guess. It would be fiscally foolish for HTC to shore up connections to handle an event which occurs so infrequently.
There may be other ways to handle it, but this is the first release since the major growth and, like in the past, they will learn fom it and as usual, will make the effort to improve it for the next release.
I can tell you we were and are not sitting on our hauches. HTC and I were scrambling last night looking for every bit of bandwidth we could find to help improve this.
You think you are frustrated? You have no idea how tense the situation is/was around here.
Bottmline: Please just be patient. Good things come to those who wait

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