« previous next »
Pages: 1 2 3 [4] 5 6 7 ... 10   Go Down

Author Topic: Being a customer is hard work  (Read 5716 times)

Offline SOB

  • Plutonium Member
  • *******
  • Posts: 10138
Being a customer is hard work
« Reply #45 on: October 28, 2003, 03:08:54 PM »
Golfer, I don't expect you to be able to form an argument without talking down to someone, but that's OK.  You have to live with being you.  

Quote
by Golfer:
Just because it is Dale's company does not give him a right to act any he pleases to his customers. It's his responsibility to act professionally at all times as his actions reflect upon his company.

So then, HE can't do as HE chooses because it might affect HIS company?  Well now, that does make sense.  I'm sorry I had the gall to contradict you.  wow.
Logged
Three Times One Minus One.  Dayum!

Offline Furious

  • Gold Member
  • *****
  • Posts: 3243
Being a customer is hard work
« Reply #46 on: October 28, 2003, 03:17:47 PM »
Quote
Originally posted by Golfer
...First off, I hold a position with a top insurance company as a Claims Associate (adjuster) formerly a Claims Service Representative and Trainer....


SOB, you fool, you were supposed to be impressed into submission by his qualifications.  

You dare not refute him again.
Logged

Offline Golfer

  • Platinum Member
  • ******
  • Posts: 6314
Being a customer is hard work
« Reply #47 on: October 28, 2003, 03:23:35 PM »
SOB I in no way spoke down at anyone.  I didn't call anyone names or declare anyone as many eloquently put it, a tard.  I also have not been arguing with anyone.

To a simple mind one would think "his company, his rules" and that would suffice.  What you've missed the whole time is just because he can, doesn't mean he should.  I don't have the authority to fire him from his own company.  Same way just because a police officer doesn't shoot someone they're issuing a speeding violation to.  They can, but that doesn't mean they should.  The same reason that we have not dropped a nuclear weapon in anger in going on 60 years.  We could, we can, but that doesn't make us right if we do nor does it mean we should.

Restraint is oftentimes the greatest tool you can use when it comes to power, because as I've typed before, with great power comes great responsibility.
Logged

Offline rshubert

  • Silver Member
  • ****
  • Posts: 1462
I'm with Hitech
« Reply #48 on: October 28, 2003, 03:30:56 PM »
on this one.  The TOS is a written document, an agreement between HTC and the customer.  It clearly states that the account goes away immediately.  It further states that there are no refunds.

Was the confirmation polite enough?  That's subjective.  I would personally prefer the "no-frills" response to some smarmy  "please come back again" statement, that I can get at any McDonald's.



shubie
Logged

Offline Maniac

  • Gold Member
  • *****
  • Posts: 3817
Being a customer is hard work
« Reply #49 on: October 28, 2003, 03:37:47 PM »
LOL!

We got an saying at work :

If this is all they complain about then we run the system pretty damn good.

:(
Logged
Warbirds handle : nr-1 //// -nr-1- //// Maniac

Offline SOB

  • Plutonium Member
  • *******
  • Posts: 10138
Being a customer is hard work
« Reply #50 on: October 28, 2003, 03:57:22 PM »
Like I said before.  wow.
Logged
Three Times One Minus One.  Dayum!

Offline Maniac

  • Gold Member
  • *****
  • Posts: 3817
Being a customer is hard work
« Reply #51 on: October 28, 2003, 04:01:59 PM »
This gotta be one of those that HTC prints out and keeps on the top ten list hehehe!
Logged
Warbirds handle : nr-1 //// -nr-1- //// Maniac

Offline Mini D

  • Parolee
  • Platinum Member
  • ******
  • Posts: 6897
      • Fat Drunk Bastards
Being a customer is hard work
« Reply #52 on: October 28, 2003, 04:05:35 PM »
LePaul... you're looking for something to prove a point.  I don't believe this is the thread you need to be looking at.  Maybe try something else or quit looking and just leave.

Golfer... look at what extremes you had to use as analogies and then re-read the initial post.  I feel people should use a different kind of restraint when deciding to nuke the world vs how to respond to someone complaining about prompt service.  You've forgotten exactly what you were saying and are now more concerned with just being right.  

MiniD
Logged

Offline LePaul

  • Platinum Member
  • ******
  • Posts: 7988
Being a customer is hard work
« Reply #53 on: October 28, 2003, 04:14:55 PM »
Quote
Originally posted by Mini D
LePaul... you're looking for something to prove a point.  I don't believe this is the thread you need to be looking at.  Maybe try something else or quit looking and just leave.

MiniD


:rolleyes:

Maybe a Carnegie Course is in order.
Logged

Offline FUNKED1

  • Platinum Member
  • ******
  • Posts: 6866
      • http://soldatensender.blogspot.com/
Being a customer is hard work
« Reply #54 on: October 28, 2003, 04:15:23 PM »
Game, Set, Match to HT
Logged

Offline Airhead

  • Gold Member
  • *****
  • Posts: 3369
      • http://www.ouchytheclown.com
Being a customer is hard work
« Reply #55 on: October 28, 2003, 04:22:11 PM »
I think Elfenwolf has hacked into HiTech's BB account. :)

Hey, I know the feeling, Dale. I used to drive a bus full of special needs children myself. It ain't easy.
Logged

Offline Maniac

  • Gold Member
  • *****
  • Posts: 3817
Being a customer is hard work
« Reply #56 on: October 28, 2003, 04:28:40 PM »
Quote
I used to drive a bus full of special needs children myself. It ain't easy.


Ya i drive one too, i do support for a company that has 70% women aged 45+

:(
Logged
Warbirds handle : nr-1 //// -nr-1- //// Maniac

Offline Creamo

  • Parolee
  • Platinum Member
  • ******
  • Posts: 5976
      • http://www.fatchicksinpartyhats.com
Being a customer is hard work
« Reply #57 on: October 28, 2003, 04:34:16 PM »
Restraint is oftentimes the greatest tool you can use when it comes to power, because as I've typed before, with great power comes great responsibility.

Game developers do hold such great powers. I just hope they don't flip out and kill somebody for opening a window like the ninjas who also have great powers.

I also don't think you put enough emphasis on how being sarcastic to a whiner is like cops killing speeders or a country using nukes just because they were angry. Its just as terrible with even graver consequences.
Logged

Offline polka

  • Zinc Member
  • *
  • Posts: 96
      • http://www.homestead.com/rubmybelly/accessory.html
Being a customer is hard work
« Reply #58 on: October 28, 2003, 04:44:24 PM »
This exchange reminds me of a boss I had some time ago. There was a lady who was unhappy with our company... The boss (who I remember was in a very bad mood that day) finnally said something to the effect of, "Just go away, there is nothing that I am going to do for you."
She replied that she was going to tell all of her friends about the service that she had just recieved. Put into words that I will never forget, he quickly stated, "Lady, if your friends are anything like you.. I don't want THEM here either!"

As far as this goes... One person has a product, one person is a customer. Perhaps the relationships that we develope with some of the other customers make this game seem like it is more than just something that we pay fifteen bucks a month for.

"goaly"
Logged

Offline Hornet

  • Nickel Member
  • ***
  • Posts: 469
Being a customer is hard work
« Reply #59 on: October 28, 2003, 06:06:54 PM »
Quote
"the customer is always right" died with the invention of the internet. Now, the customer is usually a tard.


sig material there :D
Logged
Hornet
Pages: 1 2 3 [4] 5 6 7 ... 10   Go Up
« previous next »