I think the majority I have seen has been the opposite of what you describe. The people who run it fine, and fanboys, pounce on anyone who has a disparaging remark about the new update.
Really?...please define what you mean by disparaging remarks?
Do you mean things like "HTC does not care about us/customer support!" <-crying
or how about "this game sucks now, the new patch is crap/ I QUIT" <- whining
Nope, those are in no way constructive disparaging remarks, they are however attempts to create drama to get their way..IE just like my 7yr old does, throw a fit to see if you get desired reaction.. would you like to see some examples of good constructive disparaging remarks?... Great, I thought you would! Let us see how people react to mature posts that are having issues shall we...
http://bbs.hitechcreations.com/smf/index.php/topic,270733.0.htmlAhh here is a great one. Twentyfo is having issues playing the new patch on his PC. No crying or whining. He states his intentions in a mature way and even asked for help..

lo and behold, we bent over backwards to help him. I do not know Twentyfo from the man in the moon. But he needed help and I took the time to do so, as many others did.
http://bbs.hitechcreations.com/smf/index.php/topic,270742.0.htmlWhile these issues are not as important as others, it was a well written post and mature. No crying and whining he stated his questions in a straight forward manner and his concerns in a way that does not "attack" anyone. WOW double

he did not get flamed or badgered.. imagine that.
http://bbs.hitechcreations.com/smf/index.php/topic,270129.0.htmlThis is my favorate example. In This post Yarbles starts out with a moderately good first post. He failed to list any system specs, so we are kinda screwed in trying to help him, but notice he does not get flamed until later in the post where he stats attacking/blaming HTC's customer support. Support that many tried to tell him was there if he only looked. Then a bunch of excuses and return arguments. It is clear and even Hi-Tech joined in to prove that some people just want to complain for the sake of complaining. Now, at this point he starts catching it from all sides. Is it because of Fanboys, I think not. I have never posted on these forums except within the last few days, because I would like to offer my assistance to those that would take it getting their PC running.
But while I am here, yes I will take up the cup of "WAKE UP and figure out how to better communicate if you want help, or any other type of change or recognition". Because while I am taking my personal time in trying to help others get up and running. That want to get up and running I, and pretty sure many other, are tired of these posts that do nothing but lay blame on everything else but where the fault actually is.
I love WW2 aircraft, but am not a technical buff on their abilities and systems. I served the Corps for 10 years, 5 of which where working on Harriers, so I have some knowledge about Combat aircraft and ECM from spending time with all the pilots. I do not log A lot of hours in the game, and if I could not play it my world would not end like a 13 yr old that just lost his WoW account. So Fanboy, no, rational thinker who can see the difference between a constructive post and WAAAAAAAAAAAA., most certainly.